Seasonal Sales Staff

Type: Contract, Part-time, Full-time, Hourly Flexible

Location: Brooklyn, Manhattan

 

About the Role

Gone to the Dogs (GTTD) is a pet product company specializing in ethical and handmade accessories and goods for pet parents. We are a small women-led business that is growing rapidly. We’re looking to hire Seasonal Sales Staff to join our lively team during the busy holiday season. If you’re an animal lover, hard-working and dedicated, Gone to the Dogs is an exciting place to flourish and grow. We should mention that GTTD staff have the opportunity to play with dogs all day!

Responsibilities

• Sell and create brand awareness at multiple GTTD locations; weekend markets, pop-ups, and store
• Represent Gone to the Dogs as brand representative and work towards Sales Goals 
• Assist customers in finding products and correct sizes, informing our story, and/or promotions
• Process customers orders via POS
• Maintain in-depth knowledge of merchandise to provide advice and recommendations as needed
• Head sales and customer service at studio-storefront during the weekdays; Open and close studio-storefront; clean, sweep, dust, windows, move bikes out/in, fill water bowls
• Prepare merchandise for sales day: restock, fold, organize, and make sure displays are organized and ready for the day
• Prep inventory and store displays as needed; tag, package, create signage
• Check inbox, chat apps, and respond to customer service inquiries and emails
• Process, fulfill and organize online orders and shipments
• Help prepare assortment and inventory for events and markets

Qualifications 

• Proven retail experience
• Ability to work in fast-paced environment
• Physical requirements include prolonged sitting/standing, some bending, stooping and stretching and occasionally lifting up to 30 pounds
• Ability to use POS and software for labeling and pricing
• Strong organizational skills
• Excellent written and verbal communication skills
• Great team player who is open to constructive feedback
• Exceptional customer service skills
• Must love dogs and cats
• Clean driving record

Job Details

• Pay: $15.00/ hour plus sales commission 
• Start date: TBD

To apply, please send resume, cover letter, and pay/salary requirements to info@gonetothedogs.co. All applicants must include job title in the subject line of their email submission. Compensation commensurate with experience. Gone to the Dogs is an Equal Opportunity Employer.

Retail Manager 

Type: Contract, Full-time, Hourly flexible

Location: Brooklyn, NY

Gone to the Dogs is a pet product brand specializing in ethical and handmade accessories and goods for pet parents. We are a fast-growing small women-led start-up. If you’re hard-working, dedicated, and love animals, Gone to the Dogs is a place to flourish and grow!

This is a great opportunity for someone who wants to join a small ethical business and wants to make an impact from Day One. Are you interested in changing the way people purchase for their pets? Here’s more information about the role!

About the Role

Gone to the Dogs is seeking a mission-driven, reliable, and enthusiastic Retail Manager to drive retail sales and operations in a meaningful way. This role reports to the Co-Founders and will require presence during retail hours including weekends. 

Job Summary:

• Manage retail sales and operations including brick and mortar, pop-ups and online sales fulfillment via flagship shop location
• Report, summarize, and share retail operations feedback with Co-Founders to ensure goals are being met
• Reviews, maintains and updates all retail operations SOPs and assures that any changes are communicated to employees
• Manage the maintenance of the store’s presentation standards
• Monitor in-house production by determining inventory needed, checking on quality and managing replenishment
• Provides leadership to assure that all store operations such as inventory management, purchase order placements, inventory receiving and overstock are functioning in accordance with company expectations
• Support founders with interviewing and hiring process of new team members 
• Develop and maintain highest level of relationships with customers, vendors and partners
• Ensure that team is following SOPs at flagship store which includes maintaining a clean, organized retail and production space for everyone's health and safety
• Monitors and analyzes production output and the customer service provided by team members while offering support and appropriate constructive feedback and coaching
• Have a customer-first mindset when working with customers
• Educate our customers through our Brand’s mission and beliefs
• Be an expert our our products and extensive knowledge of in-house production process
• Actively sell, style our products and offer advice to customers 
• Produce in-house products (collars, leashes, harnesses, etc.) sold at Gone to the Dogs online and physical location
• Quality control raw materials and in stage production; remove or fix damaged pieces as appropriate
• Reports to management status of production on daily and/or weekly basis to meet daily and weekly production quotas
• Track and restock raw materials inventory
• Take on any additional responsibilities and projects when Founders need the support

Required Skills and Qualifications:

• Bachelor’s Degree
• At least 3-5 years of retail and management experience
• Proven experience managing a team to complete tasks and projects
• Exceptional written, verbal, visual communication and presentation skills, and the ability to communicate effectively across all levels of the organization
• The ability to critically think and problem solve without direction
• The ability to prioritize, project manage, and deliver on multiple initiatives that have significant financial impact to a fast-growing organization
• Positive, can-do attitude with shown ability of adapting to change in business needs, and are comfortable receiving feedback
• Self-motivated with excellent organizational skills
• You thrive in a fast-paced environment and have the ability to work in various aspects of the business
• Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively
• A passion for helping others and enjoy being a part of the team
• Ambition to learn and grow from others
• Physical requirements include prolonged sitting/standing, some bending, stooping and stretching and occasionally lifting up to 30 pounds
• Clean driving record

Job Details:

• Status: Full-time contract. 12 month commitment. Flexible hours. 
• Location: In-person with expectation to attend events and pop-up markets
• Pay: $18.00/ hour plus sales commission 
• Start date: TBD